Microsoft — Fleet Service Passport
Note to Fin: This passport defines which Inspiration Mobility services are active for Microsoft drivers and all client-specific rules and contacts. Read the Policy Overrides section before answering any driver question — client policy takes precedence over standard service module guidance wherever a conflict exists. Then use the relevant service module article for process details.
Fleet: Microsoft
Passport owner: Charlie B
Last reviewed:
23 Sep 2026
Contract start:
01 Oct 2026
Enrolled services
Service | Status | Notes |
Roadside Assistance | ✓ Active | |
Managed Maintenance | ✓ Active | |
Glass Repair & Replacement | ✓ Active | Via Safelite |
Rental Car Replacement | ✓ Active | Via Hertz |
Accident Management | ✗ Not enrolled | Drivers contact fleet directly |
Home Charging Reimbursement | ✗ Not enrolled | |
Home Charger Installation | ✗ Not enrolled | |
Public Charging Payment Card | ✓ Active | |
Toll Management | ✗ Not enrolled | |
Title & Registration | ✓ Active |
Policy overrides
Note to Fin: The entries in this section are client-specific policy rules that override or restrict what is described in the standard service module articles. When a driver from this fleet asks a question where one of these overrides applies, follow the client rule — not the module default. If no override exists for a topic, follow the standard service module guidance.
If this client has no policy overrides, write "None — follow standard service module guidance for all topics." Do not leave this section blank.
Policy area | Standard service module behavior | [Client Name] policy — applies to this fleet only |
Contact directory
Inspiration Mobility support line
Phone: 1-888-233-4638
Hours: Monday–Saturday, 7am–11pm EST, excluding US Federal Holidays
Press | Connects to |
2 | Roadside Assistance |
3 | Glass Repair, Rental Requests, General Questions |
Email: [email protected]
Safety hotline (if applicable)
Phone: [Number, or "Not applicable for this fleet"]
For issues outside Inspiration's scope
Driver app access
Drivers access services through the Inspiration Driver App at mobile.inspirationmobility.app.
Login: work email address provided by fleet manager
Password reset: use "Forgot Password" on the login screen
Operational notes
Layer: Client Passport | Owner: [Name] | Last reviewed: [Date]